We believe that we have a responsibility to contribute to the community in which we operate, and being connected to our community is an important part of our approach to sustainability. We welcome constructive interaction and actively engage and cooperate with our community to hear their feedback and concerns.


NCIG values meaningful engagement with its local community. We have recently taken steps to provide increased opportunity for our community members to actively engage with our business.

As well as providing a 24-hour enquiries service, we have established a Community Engagement Group and routinely communicate with our external stakeholders on new media platforms.



Our community investment activities aid organisations, charities, community groups or sporting organisations within the Hunter Region. A strong emphasis is placed on projects or programs that fall under one of our community investment focus areas of community involvement, environment, physical and mental health, and education.

Throughout 2018 we contributed over $250,000 to our local community.

Our Community Support Program specifically caters for community organisations that seek funding assistance for an event, small project or to purchase equipment. We aim to support sustainable community groups, who provide value to the community but need a little extra funding to see their project succeed. During the year we received more than 80 applications, with 46 groups successful in obtaining funding. This financial contribution has seen a substantial community impact for environmental restoration, sporting programs, community services as well as other grass roots community groups.


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